Instructional Designer

I design training that people actually want to complete.

Blending learning science with creative design to build experiences that stick — from interactive e-learning to game-based toolkits for corporate and education teams.


Selected Work

Projects & Case Studies

Each project follows a process rooted in needs analysis, learner-centered design, and measurable outcomes.

Beauty Beyond Shades Capstone

Beauty Beyond Shades

Created a three-module interactive e-learning experience in Articulate Storyline that trains beauty consultants to accurately identify diverse skin undertones — especially olive and deeper neutral tones.

View Case Study
Game-Based Teaching Toolkit Toolkit

Game-Based Teaching Toolkit

Developed a ready-to-implement resource that equipped educators with game-based learning strategies — resulting in measurably higher learner engagement and stronger knowledge retention across multiple training cohorts.

View Case Study
Leadership Training Simulation Simulation

Leadership Training Simulation

Designed a scenario-based simulation that immerses new managers in realistic workplace challenges — from managing underperformance to resolving team conflict — building confidence through branching decisions and immediate feedback.

View Case Study
Audio Insights Podcast Audio / Reflection

Audio Insights from My ILDT Journey

Produced a multi-episode reflective audio series that bridged instructional design theory with real-world application — helping peers and stakeholders understand evidence-based approaches to learning design.

View Case Study
EcoQuest: Earth Explorer Game Gamification

EcoQuest: Earth Explorer

Co-designed a game-based learning experience using the Game-Based Evaluation Model (GEM) to help 6th graders build Earth science knowledge through immersive exploration, collaborative quests, and real-time feedback in diverse ecosystems.

View Case Study
Scaffolding for Success Presentation Curriculum Design

Scaffolding for Success

Designed a research-based scaffolding framework for an English Composition course, combining procedural tools like a PEA paragraph template with metacognitive strategies including self-check checklists and reflection prompts to build learner independence.

View Case Study
The Sales Academy Gamification Training Gamification

The Sales Academy

Designed a four-week gamified sales training program with a quest-based rank progression system, live role-plays, and a structured assessment rubric that takes new B2B sales hires from Rookie to Revenue Champion.

View Case Study
CyberSmart Cybersecurity Training Corporate Training

CyberSmart: Cybersecurity Awareness

Designed a three-week corporate cybersecurity training program grounded in cognitivism and behaviorism, featuring scenario-based simulations, gamified challenges, and measurable performance outcomes to build lasting secure digital habits.

View Case Study

Visual Design

Infographics

Visual resources I've designed to communicate complex learning concepts clearly and effectively.

Social Constructivism Infographic

Social Constructivism

A visual breakdown of Vygotsky's learning theory, the Zone of Proximal Development, and practical classroom applications.

View Details

About Me

Crystal Michelle

Crystal Michelle

Designing learning that works — for real people, in real contexts.

I'm an Instructional Designer with a background spanning both corporate and higher education. I specialize in creating on-demand, instructor-led, and blended training solutions that meet learners where they are.

My approach is rooted in learner-centered design and driven by data. I love turning complex content into clear, engaging experiences — whether that's a self-paced e-learning module, a game-based activity, or a full training curriculum.

I'm passionate about educational technology, inclusive design, and collaborating with cross-functional teams to create learning that actually moves the needle.


Expertise

Tools & Skills

The technologies and methodologies I use to bring learning experiences to life.

Authoring & Design

  • Articulate Storyline & Rise
  • Adobe Captivate
  • Canva & Adobe Creative Suite
  • Camtasia & Audacity
  • H5P Interactive Content

Design Methodology

  • ADDIE & SAM Models
  • Backward Design (Wiggins & McTighe)
  • Bloom's Taxonomy
  • Universal Design for Learning
  • Game-Based Learning Design

Platforms & Tech

  • LMS Admin (Canvas, Blackboard, Moodle)
  • SCORM & xAPI Standards
  • Google Workspace & Microsoft 365
  • Data Analysis & Learning Analytics
  • Accessibility & Section 508

Let's Connect

Looking for an instructional designer?

I'd love to hear about your project. Whether you're building training from scratch or rethinking what you have — let's talk.

Toolkit

Game-Based Teaching Toolkit

Role Instructional Designer
Audience K-12 & Higher Ed Educators
Tools Canva, Heyzine, Research-based Frameworks

The Problem

Many educators want to incorporate game-based learning into their teaching but lack the practical resources, frameworks, and confidence to do so effectively. Without structured guidance, game-based strategies often feel like add-ons rather than meaningful learning tools — resulting in low adoption and inconsistent outcomes.

The Solution

I designed a comprehensive, ready-to-implement toolkit that gives educators everything they need to integrate game-based learning into their instruction with confidence. The toolkit bridges theory and practice by providing research-backed strategies alongside actionable templates, activity guides, and implementation tips.

  • Research-grounded framework connecting game mechanics to specific learning objectives
  • Plug-and-play activity templates adaptable across subjects and grade levels
  • Step-by-step facilitation guides for both in-person and virtual environments
  • Assessment rubrics to measure learner engagement and knowledge retention

Key Features

The toolkit was designed as an interactive flipbook to make it visually engaging and easy to navigate. Educators can browse by learning objective, game type, or implementation time — making it practical for busy professionals who need solutions they can apply immediately.

Results

Educators who adopted the toolkit reported higher learner engagement and stronger knowledge retention across their courses. The resource was adopted across multiple training cohorts and continues to serve as a go-to reference for instructors looking to make learning more interactive and effective.

Launch the Toolkit

Audio / Reflection

Audio Insights from My ILDT Journey

Role Content Creator & Instructional Designer
Audience ID Professionals & ILDT Peers
Tools Audacity, Canva, Podcast Hosting

The Problem

Instructional design theory can feel abstract and disconnected from day-to-day practice — especially for students and early-career professionals navigating complex frameworks for the first time. Traditional written reflections don't always capture the nuance of the learning process or make the content accessible to a broader audience.

The Solution

I produced a multi-episode reflective audio series that documents my journey through the Instructional Learning Design & Technology (ILDT) program. Each episode unpacks a specific module or concept — connecting academic theory to real-world instructional design practice in a conversational, approachable format.

  • Episode-by-episode breakdown of key ILDT concepts and frameworks
  • Personal reflections connecting coursework to professional practice
  • Insights on educational technology, personalized learning, and learner experience design
  • Accessible audio format designed for busy professionals and fellow learners

Key Features

Each episode was carefully scripted and produced to balance personal narrative with instructional value. The series covers topics including learning space design, activity engagement strategies, and the role of technology in modern instruction — making it both a personal portfolio piece and a learning resource for others.

Results

The series successfully bridged the gap between academic theory and applied practice, helping peers and stakeholders understand evidence-based approaches to learning design. It demonstrated competency in multimedia content production, reflective practice, and the ability to communicate complex ideas clearly — all critical skills for instructional designers.

Listen to the Episode

Audio Insights Podcast

🎧 My ILDT Journey

Simulation

Leadership Training Simulation: Navigating Workplace Challenges

Role Instructional Designer & Developer
Audience New Managers & Team Leads
Tools Scenario-Based Design, Game-Based Learning, ADDIE
Leadership Training Simulation Screenshot

The Problem

New managers often face significant challenges as they transition into leadership roles — particularly when it comes to managing underperformance and mediating team conflict. Many lack the practical experience to address declining performance in a way that's both constructive and empathetic, leading to avoidance, ineffective communication, missed deadlines, and frustration among team members.

Additionally, fostering inclusivity and collaboration is a struggle for leaders who haven't yet developed the interpersonal skills needed to create an environment where every team member feels valued. Left unresolved, these issues lead to disengagement, reduced productivity, and strained workplace relationships.

The Solution

I designed a comprehensive, interactive simulation that immerses participants in realistic workplace scenarios — such as addressing underperformance or mediating team conflicts — allowing them to practice decision-making in a safe, controlled environment. At key decision points, participants choose from multiple options, with each choice leading to branching outcomes that demonstrate the real impact of their actions.

  • Branching scenario design with multiple decision paths and realistic consequences
  • Virtual mentor providing ongoing guidance, reflective prompts, and best-practice reinforcement
  • Immediate feedback after each decision to highlight strengths and areas for improvement
  • Empathy-driven framework emphasizing active listening, inclusive communication, and diverse perspectives
  • Game-based design elements that keep participants engaged and motivated throughout

Key Features

The simulation goes beyond traditional leadership training by putting learners in the driver's seat. Rather than passively consuming content, participants actively navigate complex interpersonal situations — making choices, seeing consequences, and refining their approach in real time. The virtual mentor adds a layer of personalized support, helping participants build self-awareness and understand how to apply leadership principles effectively.

The emphasis on empathy and inclusive leadership teaches participants how to foster collaboration, listen actively, and create an environment of trust and respect — skills that are critical for driving team morale and productivity.

Results

Participants who completed the simulation demonstrated measurable improvement in decision-making, conflict resolution, and empathetic communication. The hands-on format allowed learners to practice leadership in a risk-free environment — making mistakes, learning from them, and refining their approach before applying skills with real teams.

The program equipped new managers with the confidence, knowledge, and practical skills needed to navigate workplace challenges, improve team dynamics, and lead with both effectiveness and compassion.

Launch the Simulation

Capstone

Beauty Beyond Shades

Role Instructional Designer & Developer
Audience Beauty Consultants & Retail Staff
Tools Articulate Storyline, Canva, ADDIE Model
Beauty Beyond Shades Desktop Mockup Beauty Beyond Shades Course Screenshot

The Problem

Beauty consultants often struggle to accurately identify diverse undertones — especially olive, neutral, and deeper cool tones — which leads to mismatched products and customers feeling overlooked or misunderstood. This gap in training results in a less inclusive beauty experience and missed opportunities to build client trust.

The Solution

I designed and developed a three-module interactive e-learning experience that builds knowledge and confidence in undertone analysis and inclusive foundation matching. The course combines clear explanations, guided examples, and ethical decision-making prompts so learners gain a deeper understanding of how to approach consultations with care, respect, and representation.

  • Drag-and-drop undertone sorting activities for hands-on skill building
  • Realistic client assessment scenarios under different lighting conditions
  • Virtual foundation-matching simulations using major beauty brands
  • Real "beauty counter confessions" for reflective practice and professional growth
  • Ethical decision-making prompts covering budget sensitivity, preferences, and bias awareness

Key Features

The course goes beyond memorizing color theory. Learners practice asking thoughtful questions, listening to client needs, and honoring preferences around finish, coverage, and budget. The interactive activities mimic real retail environments so consultants can build muscle memory before working with actual clients. Throughout the program, the focus is not only on what looks right — but what feels right for each person sitting in that chair.

Results

Learners who completed the program demonstrated significantly improved accuracy in shade matching, stronger communication with diverse clients, and increased readiness to deliver inclusive beauty consultations. Assessment data from interactive scenarios showed improved decision-making and stronger product knowledge. Participants reported feeling more confident guiding clients through the shade-matching process — leading to fewer mismatched recommendations, greater customer satisfaction, and a more professional approach to beauty where every client feels seen and understood.

Project Screenshots

Foundation Matching Expert Help Clients Find Their Perfect Foundation Match Undertone Assessment Practice How Undertone Assessment Works Client Assessment Tools Vein Test Assessment

Infographic

Social Constructivism: A Learning Theory by Lev Vygotsky

Overview

This infographic was designed as a visual reference for educators and instructional designers who want a clear, shareable summary of Vygotsky's social constructivism. It breaks down the theory's core ideas — including the Zone of Proximal Development, scaffolding, and collaborative learning — into a format that can be used for professional development, training materials, or quick reference.

Social Constructivism Infographic Cover
View Full Project

Gamification

EcoQuest: Earth Explorer

Role Co-Designer & Instructional Developer
Audience 6th Grade Students (Ages 11-12)
Tools Game-Based Evaluation Model (GEM)
EcoQuest: Earth Explorer Title Slide

The Problem

Traditional Earth science instruction for 6th graders often relies on textbooks and passive lectures, leaving students disengaged and struggling to connect scientific vocabulary to real-world phenomena. Students aged 11 to 12 are naturally curious and prefer interactive, hands-on experiences, but many classrooms lack the tools to make abstract concepts like erosion, ecosystem functions, and weather patterns tangible and memorable.

The Solution

Collaborated with a teammate to design EcoQuest: Earth Explorer, an immersive educational game grounded in the Game-Based Evaluation Model (GEM). The game takes students through diverse environments including deserts, forests, oceans, mountains, and glaciers, where they encounter real-world science challenges like erosion, weather events, and ecosystem restoration. The GEM framework aligned three core pillars: learner input (traits and prior knowledge), the process (in-game experiences), and output (measurable learning outcomes) to create a structured, assessment-ready learning experience.

Key Features

  • Immersive Game World: Students explore diverse ecosystems, climate zones, and geological formations with interactive elements throughout each environment
  • Progressive Challenges: Quests increase in difficulty, from navigating natural hazards and predicting volcanic activity to matching vocabulary terms to environmental phenomena
  • Collaborative Play: Students work together on team challenges like restoring ecosystems by identifying key vocabulary and solving environmental problems
  • Real-Time Feedback: Points, badges, and level-ups guide students through exploration and reward correct application of science concepts
  • Mentor-Guided Exploration: A mentor character walks learners through each area, combining visual walkthroughs with hands-on practice activities that mirror real scenarios

Results

The completed game design fully integrates the GEM model into one cohesive learning experience. Students develop critical thinking and problem-solving skills while connecting Earth science vocabulary to real-world contexts like erosion, pollution, and conservation. The progressive challenge structure builds learner self-efficacy, and the collaborative gameplay fosters engagement and peer interaction. By the end of the experience, students can accurately apply Earth science vocabulary in classroom discussions, tests, and real-world observations, showing measurable improvement in comprehension and performance.

View Presentation

Curriculum Design

Scaffolding for Success: Procedural & Metacognitive Scaffolding

Role Instructional Designer
Audience Adult Online Learners (English Composition 101)
Tools Vygotsky's ZPD, GEM Framework, Screencast Design
Scaffolding for Success Title Slide

The Problem

First-semester online college students, many of them first-generation and returning after a gap from school, often struggle with academic writing. These adult learners face decision fatigue when confronted with a blank page and lack the self-regulation strategies needed to evaluate their own work. Without structured support, they lose confidence quickly and disengage from writing tasks altogether.

The Solution

Designed a two-part scaffolding framework for an English Composition 101 course grounded in Vygotsky's Zone of Proximal Development. The framework combines procedural scaffolding (step-by-step guidance on how to complete a task) with metacognitive scaffolding (prompts that teach students to reflect on their own thinking). Together, these strategies meet learners where they are and gradually build independence so the scaffolding can fade over time.

Key Features

  • PEA Paragraph Template: A fillable three-step template (Point, Evidence, Analysis) that gives students a concrete, low-stakes entry point and removes decision fatigue when writing academic paragraphs
  • Side-by-Side Examples: A completed example alongside a blank template so students can see the goal before they start writing
  • Paragraph Self-Check: An ungraded checklist completed before submitting that helps students catch their own gaps and build self-regulation habits
  • Metacognitive Reflection Prompts: Open-ended questions at the end of each writing activity that prompt students to monitor, evaluate, and plan ahead for future work
  • Scaffolding That Fades: A progression model from full support to partial independence to full independence, ensuring students internalize strategies over time

Results

The scaffolding framework provides adult learners with the structure and confidence they need to approach academic writing independently. By pairing procedural tools with metacognitive strategies, the design addresses both the "how" (completing the task) and the "why" (understanding their own thinking process). The framework is built to scale across multiple writing assignments and can be adapted for other content areas where learner independence is the goal.

View Presentation

Gamification

The Sales Academy: Rise from Rookie to Revenue Champion

Role Instructional Designer
Duration 4-Week Blended Program
Delivery LMS + Live Zoom Sessions

The Problem

New corporate sales hires at mid-size B2B firms are typically onboarded through passive slide decks, long videos, and one-shot assessments that don't stick. Reps get thrown into client calls without meaningful practice. Traditional training fails to build the habits, confidence, and real-world decision-making skills needed to close deals independently.

The Solution

Designed The Sales Academy, a four-week gamified blended training program grounded in Kolb's Experiential Learning, Kapp's game-based learning framework, and Deterding's gamification principles. The program uses a quest-based rank progression system (Rookie, Closer, Rainmaker, Revenue Champion) where learners advance by completing increasingly challenging tasks that mirror real sales scenarios. Self-paced LMS modules are combined with live Zoom role-plays, peer evaluations, and a final pitch to a leadership panel.

Key Features

  • 6-Quest Rank Progression: Learners advance from Rookie to Revenue Champion through structured quests including a sales foundations quiz, cold call role-play, discovery call simulation, objection gauntlet, pitch deck build, and a live leadership pitch
  • Bartle Gamer Profiling: Learners take a gamer psychology assessment at onboarding to group cohorts strategically by type (Achiever, Explorer, Socializer, Killer) for collaborative quests
  • LAER Objection Handling: Quest 4 throws five curveball objections at learners using the Listen, Acknowledge, Explore, Respond framework with real-time feedback
  • Bloom's-Aligned Objectives: Learning objectives span from Knowledge (identify B2B sales stages) through Evaluation (assess a peer's pitch using a structured rubric)
  • Detailed Assessment Rubric: A 5-point scale rubric evaluates the final pitch across opening hook, needs discovery, value proposition, objection handling, and closing technique
  • Post-Training Transfer: Reflection journals, discovery call rewatches with self-scoring, and a 30-day sales sprint where graduates track real sales activities on the job

Results

The Sales Academy transforms passive sales onboarding into an engaging, measurable learning journey. The gamified structure makes failure safe, progress visible, and repetition motivating. By blending experiential learning with game mechanics, the program ensures new hires don't just learn about the B2B sales cycle but practice it repeatedly in realistic scenarios before ever taking an independent client call. The rank progression, XP system, and leaderboard create intrinsic motivation while the structured rubrics and formative assessments provide clear, actionable feedback at every stage.

View Presentation

Corporate Training

CyberSmart: Cybersecurity Awareness Training

Role Instructional Designer
Duration 3-Week Self-Paced Program
Delivery Online LMS & Virtual Simulations

The Problem

Corporate employees across departments were falling victim to phishing attacks, mishandling sensitive data, and using weak passwords, putting the organization at risk. Existing compliance training was passive and forgettable, with no measurable behavior change. The company needed a training program that would build real cybersecurity habits, not just check a box.

The Solution

CyberSmart is a three-week self-paced cybersecurity awareness training program grounded in cognitivism and behaviorism. Cognitivism guided the design of chunked, scenario-based lessons that help employees process and retain information through real-world examples and guided reflection. Behaviorism drives the interactive simulations, quizzes with instant feedback, and gamified activities that reinforce correct security actions until they become habits. The program is delivered through an online LMS with a virtual simulation platform, bookended by live kickoff and wrap-up sessions.

Key Features

  • Branching Scenario Modules: Interactive eLearning where learners identify phishing emails through branching decisions with instant feedback on each choice
  • Gamified Password Challenge: A drag-and-drop exercise where learners build secure passwords from word banks, earning badges for accuracy and speed
  • Peer Case Studies: Small-group discussions around realistic data mishandling scenarios, guided by a facilitator to reinforce secure file-handling practices
  • Simulation-Based Assessments: Learners respond to simulated cyber incidents using proper procedures, followed by group debriefs to reflect on decision-making
  • Structured Evaluation Plan: Pre/post quizzes targeting 20%+ improvement, scenario performance rubrics requiring 80%+ mastery, and anonymous feedback surveys targeting 85% satisfaction

Results

The program was designed with clear, measurable objectives at every stage: Week 1 builds threat awareness (identifying phishing, malware, and social engineering at 80%+ accuracy), Week 2 reinforces correct application of password management and data handling protocols through performance tasks, and Week 3 tests decision-making through simulated cyber incidents scored on a 4-point rubric. By blending theory-driven design with hands-on practice, the program ensures employees are not only informed about cybersecurity but trained to act on that knowledge consistently in their everyday work.

View Presentation